Full Terms Apply

1. Introduction

By accessing or registering for an account with Rkgg (the "Company"), you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions, together with any applicable policies governing use of the Services. These Terms prevail over any other terms unless otherwise agreed in writing. The Company reserves the right to modify these Terms in accordance with section 13 below.

2. Our Identity and Regulatory Status

Rkgg is the operator of the online gaming and wagering platform described in these Terms. The Services are offered under applicable gaming licenses issued by the competent regulatory authority in the jurisdiction where the Company operates. The Company may appoint agents to administer payments and related compliance activities on its behalf, while remaining fully responsible for the Services provided to you.

3. Changes to the Terms and Policies

The Company may amend these Terms, the Privacy Policy and any related rules or policies from time to time. Material changes will be posted on the website and/or communicated at login. Continued use of the Services after changes become effective constitutes acceptance of the revised terms. If you do not agree to changes, you must discontinue use of the Services.

4. Eligibility and Legal Compliance

Eligibility for participation in the Services is governed by applicable law. You must not access or use the Services if you are under the legal age in your jurisdiction or if prohibited by law from engaging in online gaming or gambling activities. You are responsible for verifying the legality of the Services in your jurisdiction and for complying with all legal obligations arising from your use of the Services.

5. Account Registration and Verification

5.1. To access the main Services, you must create an account by providing accurate, complete and up‑to‑date information, including a valid email address, a username and a password, together with any other information requested during registration.

5.2. The Company may verify the information provided and request identity documents. If you cannot provide satisfactory verification, the Company may suspend or close your account and/or withhold access to certain Services.

5.3. You must provide truthful information at all times and update your profile promptly in the event of any change. The Company may apply restrictions, suspend or terminate your account, or cancel payments if you supply false or misleading information.

5.4. You may contact the Company’s support channel for registration questions. Only one Account per person is allowed. The Company may close duplicate accounts and void transactions, withhold refunds and reclaim funds as appropriate.

6. Know-Your-Customer (KYC), Anti-Money Laundering and Compliance

6.1. By accepting these Terms you undertake, represent and warrant that you are legally eligible to participate, that you own the funds in your account, and that you understand the risks of online gambling. You acknowledge your sole responsibility for reporting winnings for tax purposes where applicable.

6.2. The Company may conduct ongoing identity, location and activity verification checks, at its discretion or upon third‑party request, to ensure compliance with applicable laws and licensing requirements.

6.3. If verification cannot be completed, withdrawal capabilities may be restricted or withheld. The Company may terminate an account if falsified information is detected or if the user fails to provide requested documents.

7. Security, Usernames, Passwords and Access

7.1. You must maintain the confidentiality of your username and password and are responsible for all activities conducted under your account. The Company will not be liable for losses arising from unauthorized use caused by your failure to maintain confidentiality.

7.2. If you suspect unauthorized access, you must immediately notify the Company and provide any requested evidence. The Company reserves the right to suspend or close the account pending investigation.

7.3. The Company may offer Two‑Factor Authentication (2FA) as an additional security measure. You are responsible for enabling and maintaining appropriate security controls on your own devices.

8. Deposits, Withdrawals and Payment Processing

8.1. To participate in the Services for real money, you must deposit funds into your account using methods offered by the Company. Deposits and currency balances are subject to verification and currency conversion at the applicable rate.

8.2. You represent and warrant that deposited funds originate from legitimate sources and that you will not instruct or permit third‑party payments or transfers to fund your account.

8.3. The Company may require identity verification and may restrict or suspend deposits or withdrawals pending completion of KYC checks. The Company may reject or reclaim funds where appropriate to comply with AML obligations.

8.4. Third‑party deposits are prohibited. If detected, winnings may be forfeited and deposits reversed.

8.5. The Company may apply charges or fees for certain payment methods and will disclose these in the applicable deposit page. Currency conversions may incur exchange rate differences that are borne by you.

8.6. The Company may set minimum and/or maximum withdrawal limits and may impose additional verification requirements prior to approving a withdrawal. Withdrawals of bonuses or bonus‑related funds may be restricted in accordance with the bonus terms.

8.7. The Company reserves the right to reverse or withhold payouts where fraud, collusion, or other prohibited activity is suspected, and to inform relevant authorities as permitted by law.

9. Bonuses, Promotions and Wagering Requirements

Promotional offers may be made available to eligible users. All bonuses are subject to specific terms, including wagering requirements, eligibility criteria and time limits. In the event of conflicting terms, the bonus terms shall prevail. The Company may modify, suspend or terminate promotions at its discretion and without prior notice where required by applicable laws or licensing conditions.

10. Multi‑Account Policy

Only one account per person, address, device or payment method is permitted. If multiple accounts are discovered, the Company may close all related accounts, void bets and transactions, suspend or terminate access to funds, and forfeit any winnings or bonuses derived from the duplicate accounts.

11. Disputes, Withdrawals and Reversal of Transactions

The Company will settle disputes in a timely and fair manner. If a wagering or settlement error occurs due to technical or human factors, the Company may adjust or reverse affected transactions. In all matters, the Company reserves the right to review and determine outcomes in accordance with the applicable rules and licensing requirements.

12. Intellectual Property and Use of Software

All software, logos, artwork and content provided by the Company remain the property of the Company or its licensors. You are granted a limited, non‑exclusive, non‑transferable license to use the Services for your personal gambling activities in accordance with these Terms. You shall not copy, decompile, reverse engineer, or otherwise attempt to extract source code or confidential information.

13. Privacy, Data Protection and Cookies

Your use of the Services is also governed by the Company’s Privacy Policy and Cookies Policy. The Company collects and processes personal data to provide the Services and to comply with legal obligations. By using the Services you consent to such processing in accordance with the Privacy Policy.

14. Responsible Gaming and Self‑Exclusion

The Company promotes responsible gaming. Users may set self‑exclusion, wagering limits and time‑outs as permitted by law. The Company will implement reasonable measures to enforce self‑exclusion and to assist users seeking help consistent with regulatory obligations.

15. Termination, Suspension and Account Closure

The Company may suspend or close your account, refuse access to Services, or terminate this Agreement at any time for breach of these Terms or for reasons related to compliance, security or licensing. Upon termination, you may request the return of remaining funded balance in accordance with the applicable withdrawal rules.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which the Company is licensed. Any disputes arising out of or in connection with these Terms or the Services shall be resolved by the competent courts of that jurisdiction. The parties may agree to alternative dispute resolution mechanisms where permitted by law and licensing requirements.

17. General Provisions

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. The headings used in these Terms are for convenience only and shall not affect interpretation.

18. Contact Details

For questions about these Terms or the Services, you may contact the Company at the designated support channels published on the Platform. All communications will be treated in accordance with the Company’s privacy and data protection obligations.